One-stop-shop services platform
A list of the available OSS in Oman
Business (Invest Easy)
The Invest Easy portal (One Stop Shop) provides fast and easy e-services to help set up and manage companies in Oman. Using the e-services helps minimize paperwork and save costs and time.
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Customs (Bayan)
Bayan system is an online one-stop-shop offered by the Royal Oman Police (ROP) - Directorate General of Customs that facilitates seamless, convenient and fast clearance of goods for trading communities.
Manpower
Ministry of Manpower provides a single online platform to the Citizens and Business Owners to find services related information and apply for those services through a unified and easy to use application.
Online Services
A list of online services sorted by the service provider
Service Description
The Authority is responsible for receiving and addressing complaints from beneficiaries (insurance companies, securities companies, public shareholding companies - against the Authority).
- It depends on the type of complaint
- All documents and reports should be available
- beneficiary
- The beneficiary submits the application by filling the form.
- electronic
- 5 minutes
- Specialist
- The request is studied by the institution's specialists to verify the requirements, controls and other requirements for the request, where the request can be approved or rejected if necessary
- electronic
- 3 days
- Specialist
- Communicate with the complaint and respond to the complainant
- electronic
- day
Customers Service
24823100 968+
Working hours (call center / customer services)
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