One-stop-shop services platform

A list of the available OSS in Oman

Invest Easy

Business (Invest Easy)

The Invest Easy portal (One Stop Shop) provides fast and easy e-services to help set up and manage companies in Oman. Using the e-services helps minimize paperwork and save costs and time.


Customs (Bayan)

Bayan system is an online one-stop-shop offered by the Royal Oman Police (ROP) - Directorate General of Customs that facilitates seamless, convenient and fast clearance of goods for trading communities.



Ministry of Manpower provides a single online platform to the Citizens and Business Owners to find services related information and apply for those services through a unified and easy to use application.

Online Services

A list of online services sorted by the service provider

Service Description

This service enables citizens to register a request to provide care for a child who lacks family support at the Childhood Care Center, in accordance with the conditions and procedures outlined in the family care and custody regulation. The service is available at the Ministry headquarters and the social Development departments in all governorates.

  1. • A copy of the passport or identity card.
  2. • A personal photo.
  3. • Certificate of no criminal record.
  4. • Marriage contract certificate or marital status certificate (for unmarried, widowed, or divorced individuals).
  5. • Medical examination report to confirm the absence of communicable and infectious diseases.
  6. • Pledge to allow the fostered child to adopt the foster family's surname (surname + name of the father only) if that practice is adopted in the future.
  7. • An undertaking from a relative of the family to take custody of the child in the event of any emergency for the custodial family.
  8. • Undertaking to visit the child for supervision and follow-up, with or without prior notice (attached).
  9. • Salary certificate.
  10. • Proof of title of the house or a lease contract.
  11. • Documentation of any private work, if applicable.
  1. • A Muslim Omani family consisting of a good couple and it is permissible when necessary to embrace a woman by a woman.
  2. • That the age of the spouses or the incubating woman ranges between 25-55 years.
  3. • The couple must be a biography and behavior.
  4. • To be able to care for the child socially and psychologically from the reality of social research conducted by the competent authority, and priority is given to embrace the economically capable family.
  5. • The medical examination is proven that the family members are free of infectious diseases and mental, psychological and behavioral disorders.
  1. beneficiary
  2. The family (husband and wife) or women advance in an initial office interview with the head of the alternative care department/ or early childhood specialist/ administrative affairs writer.
  3. Semi-electronic
  4. 2-3 days
  5. Specialist
  6. The head of the alternative care department/ or an early childhood specialist/ administrative affairs writer registers the (office research) form in the Takaful (alternative care) system for applicants.
  7. electronic
  8. 2-3 days
  9. Specialist
  10. In the event that the conditions are fulfilled: - The head of the alternative care department/ or an early childhood specialist/ administrative affairs writer calls the family and sets an appointment for it based on the schedule of visits prepared by the department to visit the advanced family to request the embrace in the field
  11. Non-electronic
  12. 2-3 days
  13. beneficiary
  14. In the event of non -approval by the Director General of Family Development, the issue is returned to the director of the Child Affairs Department and then to the head of the alternative care department to inform the family of the refusal. In the event that the family insists on embracing it, it is entitled to submit an interview with the director of the department and then the Director General of Family Development to reconsider its request
  15. Non-electronic
  16. 2-3 days
  17. Specialist
  18. In the event that the request is approved by the Director General of Family Development, he shall be submitted to the Undersecretary for the final approval.
  19. electronic
  20. 2-3 days
  21. beneficiary
  22. The family handed over a child reviews the alternative care department to extract the birth certificate and the passport for the child.
  23. Non-electronic
  24. A week to two weeks

Customers Service

Customer Service Number


Working hours (call center / customer services)

08:00 AM - 03:00 PM