One-stop-shop services platform

A list of the available OSS in Oman

Invest Easy

Business (Invest Easy)

The Invest Easy portal (One Stop Shop) provides fast and easy e-services to help set up and manage companies in Oman. Using the e-services helps minimize paperwork and save costs and time.


Customs (Bayan)

Bayan system is an online one-stop-shop offered by the Royal Oman Police (ROP) - Directorate General of Customs that facilitates seamless, convenient and fast clearance of goods for trading communities.



Ministry of Manpower provides a single online platform to the Citizens and Business Owners to find services related information and apply for those services through a unified and easy to use application.

Online Services

A list of online services sorted by the service provider

Service Description

The applicant provides a family counseling service, or it is provided upon the request of one of the concerned authorities

  1. • Reception form
  2. • Follow-up form
  1. • Cases that suffer from problems of a psychological and social nature
  1. beneficiary
  2. The request is received for family counseling through (a phone call from the case, personal attendance, or transfer from one of the entities).
  3. Semi-electronic
  4. daily
  5. Specialist
  6. The specialist communicates with the status and coordinated for the office interview or the field visit, and then develop the treatment plan
  7. Non-electronic
  8. 2-3 days
  9. Specialist
  10. The specialist follows up the situation through a field visit or phone call.
  11. Non-electronic
  12. 2-3 days
  13. Specialist
  14. The specialist transforms the situation to some entities or uses it if the situation is required.
  15. Non-electronic
  16. 2-3 days

Customers Service

Customer Service Number


Working hours (call center / customer services)

08:00 AM - 03:00 PM