One-stop-shop services platform

A list of the available OSS in Oman

Invest Easy

Business (Invest Easy)

The Invest Easy portal (One Stop Shop) provides fast and easy e-services to help set up and manage companies in Oman. Using the e-services helps minimize paperwork and save costs and time.


Customs (Bayan)

Bayan system is an online one-stop-shop offered by the Royal Oman Police (ROP) - Directorate General of Customs that facilitates seamless, convenient and fast clearance of goods for trading communities.



Ministry of Manpower provides a single online platform to the Citizens and Business Owners to find services related information and apply for those services through a unified and easy to use application.

Online Services

A list of online services sorted by the service provider

Service Description

The foster family or biological family (in cases where the father is unknown) can submit a request, indicating the specific assistance they need and providing relevant child and family documents.

  1. • Request letter submitted by the family
  2. • Identification papers of the child (a recent copy of the identity card/passport/birth certificate)
  3. • Identification papers of the foster/biological family (a recent copy of the identity card/passport of the parents).
  1. That the child be among the categories covered by the regulatory regulations of family care and custody:
  2. O born in the Sultanate of unknown parents.
  3. O born in the Sultanate of an unknown father and a well -known Omani mother. (After a decision was issued by the public prosecutor or a final ruling from the competent court). (addition).
  4. o The newlyweds outside the Sultanate from Omani mother and an unknown father after a final judicial ruling was issued not to prove his lineage.
  5. O orphans and those deprived of the care of parents or relatives to the fourth degree due to death, lost their relatives, separation between the spouses, or the presence of one of the spouses, or both in prison
  1. beneficiary
  2. The family manually submits the request to the head of the alternative care department/ an early childhood specialist/ administrative affairs writer and the family is due to help according to what the regulatory regulations of family care and custody have set.
  3. Non-electronic
  4. day
  5. Specialist
  6. The specialized department conducts social research and submits recommendations accordingly The director of the department refers the results of social research to the Director General of Family Development
  7. Semi-electronic
  8. 3 months
  9. Decision maker
  10. The general manager referred the request to the competent authority that he deems appropriate according to the type of assistance that the family needs.
  11. Semi-electronic
  12. week
  13. Specialist
  14. The alternative care department follows up with the competent authority until the family gets the required assistance
  15. Semi-electronic
  16. Uns

Customers Service

Customer Service Number


Working hours (call center / customer services)

08:00 AM - 03:00 PM