One-stop-shop services platform

A list of the available OSS in Oman

Invest Easy

Business (Invest Easy)

The Invest Easy portal (One Stop Shop) provides fast and easy e-services to help set up and manage companies in Oman. Using the e-services helps minimize paperwork and save costs and time.


Customs (Bayan)

Bayan system is an online one-stop-shop offered by the Royal Oman Police (ROP) - Directorate General of Customs that facilitates seamless, convenient and fast clearance of goods for trading communities.



Ministry of Manpower provides a single online platform to the Citizens and Business Owners to find services related information and apply for those services through a unified and easy to use application.

Online Services

A list of online services sorted by the service provider

Service Description

Request to change the consultant

  1. - Starting construction form approved by the new owner, contractor and consultant.
  2. - Request letter from the owner.
  3. - Waiver letter from the previous consultant with an explanation of the stage.
  4. - Supervision letter from the new consultant with an explanation of the stage.
  5. - Copy of the sign for the new consultant.
  1. Bring a message from the former consultant with clarification of the stage.
  1. beneficiary
  2. The beneficiary (the owner or contractor) submits the application via the available channels with the attachment of the required documents and documents.
  3. Semi-electronic
  4. half an hour
  5. Specialist
  6. The employee specializes in reviewing the documents and registering the application.
  7. electronic
  8. 6 hours
  9. beneficiary
  10. After the request is approved, the beneficiary receives the permit.
  11. electronic
  12. half an hour

Customers Service

Customer Service Number

1111 968+

Working hours (call center / customer services)

7:00 am - 09:00 PM