One-stop-shop services platform

A list of the available OSS in Oman

Invest Easy

Business (Invest Easy)

The Invest Easy portal (One Stop Shop) provides fast and easy e-services to help set up and manage companies in Oman. Using the e-services helps minimize paperwork and save costs and time.


Customs (Bayan)

Bayan system is an online one-stop-shop offered by the Royal Oman Police (ROP) - Directorate General of Customs that facilitates seamless, convenient and fast clearance of goods for trading communities.



Ministry of Manpower provides a single online platform to the Citizens and Business Owners to find services related information and apply for those services through a unified and easy to use application.

Online Services

A list of online services sorted by the service provider

Service Description

Request to obtain a license to set tables outside the shop from the Municipality of Muscat.

  1. - Copy of proof of title and site sketch.
  2. - Copy of the identity card.
  3. - Copy of the general site map.
  4. - Determine the required sizes.
  5. - Joint request letter from the landlord and the tenant.
  6. - Copy of the license to practice the activity/ the economic license and the lease contract.
  1. The approval of the Health Affairs Department.
  2. - Taking approval from the Technical Affairs Department in the requirements and controls.
  1. beneficiary
  2. The beneficiary submits the application via the available channels with the attachment of the required documents and documents.
  3. Semi-electronic
  4. half an hour
  5. Specialist
  6. - The competent employee reviews and registers the application. - The competent employee transferred the request to the Health Affairs Department if the request is within the boundaries of the piece, but if it is outside the boundaries of the piece, the request is transferred to the Technical Affairs Department. - The competent employee sets a visit date to inspect the site.
  7. electronic
  8. 4 working days
  9. beneficiary
  10. The beneficiary pays the fees and extracts the license.
  11. electronic
  12. half an hour

Customers Service

Customer Service Number

1111 968+

Working hours (call center / customer services)

7:00 am - 09:00 PM