One-stop-shop services platform

A list of the available OSS in Oman

Invest Easy

Business (Invest Easy)

The Invest Easy portal (One Stop Shop) provides fast and easy e-services to help set up and manage companies in Oman. Using the e-services helps minimize paperwork and save costs and time.


Customs (Bayan)

Bayan system is an online one-stop-shop offered by the Royal Oman Police (ROP) - Directorate General of Customs that facilitates seamless, convenient and fast clearance of goods for trading communities.



Ministry of Manpower provides a single online platform to the Citizens and Business Owners to find services related information and apply for those services through a unified and easy to use application.

Online Services

A list of online services sorted by the service provider

Service Description

Request to obtain a refund of the insurance from the Technical Licensing Section of Muscat Municipality.

  1. - Fill out the application, signed it and stamped it by the contractor only, but if it is a minor building permit, it should be signed by the owner.
  2. - Copy of the proof of title and the site sketch.
  3. - Copy of the issued permit (starting construction, minor building permit, demolition of a building).
  4. - Individual ID card.
  5. - Copy of the company's bank account or the owner's account if it is a small building permit.
  6. - Insurance receipt (original).
  1. - Cleaning the site from waste.
  2. - The presence of the building.
  1. beneficiary
  2. The beneficiary submits the application through the available channels, attached to the required documents and documents.
  3. Semi-electronic
  4. half an hour
  5. Specialist
  6. - The competent employee reviews the documents and registers the application. - The specialist sets an appointment to visit the inspector for the site.
  7. electronic
  8. 4 working days
  9. Specialist
  10. The competent employee deposits the amount in the beneficiary account.
  11. electronic
  12. half an hour

Customers Service

Customer Service Number

1111 968+

Working hours (call center / customer services)

7:00 am - 09:00 PM