One-stop-shop services platform

A list of the available OSS in Oman

Invest Easy

Business (Invest Easy)

The Invest Easy portal (One Stop Shop) provides fast and easy e-services to help set up and manage companies in Oman. Using the e-services helps minimize paperwork and save costs and time.


Customs (Bayan)

Bayan system is an online one-stop-shop offered by the Royal Oman Police (ROP) - Directorate General of Customs that facilitates seamless, convenient and fast clearance of goods for trading communities.



Ministry of Manpower provides a single online platform to the Citizens and Business Owners to find services related information and apply for those services through a unified and easy to use application.

Online Services

A list of online services sorted by the service provider

Service Description

Obtaining approval for placing concrete according to technical specifications.

  1. - Concrete work form approved by the contractor and consultant.
  2. - Copy of the permit to start the construction.
  3. - Copy of the proof of title and the site sketch.
  4. - Bring a report from the consultant's office (the site supervisor).
  5. - Certified maps must be available on site.
  1. Nothing.
  1. beneficiary
  2. The beneficiary submits the application by visiting the Technical Licensing Department.
  3. Non-electronic
  4. hour
  5. Specialist
  6. - The competent employee reviews the documents and transforms the application to the technical inspection department. - The inspector visits the site.
  7. Non-electronic
  8. 6 hours
  9. beneficiary
  10. The beneficiary receives the approval of the request.
  11. Non-electronic
  12. half an hour

Customers Service

Customer Service Number

1111 968+

Working hours (call center / customer services)

7:00 am - 09:00 PM