One-stop-shop services platform

A list of the available OSS in Oman

Invest Easy

Business (Invest Easy)

The Invest Easy portal (One Stop Shop) provides fast and easy e-services to help set up and manage companies in Oman. Using the e-services helps minimize paperwork and save costs and time.


Customs (Bayan)

Bayan system is an online one-stop-shop offered by the Royal Oman Police (ROP) - Directorate General of Customs that facilitates seamless, convenient and fast clearance of goods for trading communities.



Ministry of Manpower provides a single online platform to the Citizens and Business Owners to find services related information and apply for those services through a unified and easy to use application.

Online Services

A list of online services sorted by the service provider

Service Description

Obtaining a permit for the drainage of water seepage that occurs during construction or excavation to the nearest point of discharge.

  1. -Letter of request addressed to the Director of the Technical Studies Department.
  2. -Copy of the ownership documents of the land plot and the land plot sketch.
  3. -Letter from the supervising consultant.
  4. -Plan that includes a proposed drainage route.
  5. -Company profile for the water disposal company, detailing the equipment used for drainage.
  1. In the event of approval of the path of exudating water drainage, the permit includes the following general conditions:
  2. - Not to use the existing channels, but to extend the pipes to the valley, and in a way that does not suspend the flow of water in the case of rain.
  3. - Cleaning the valley periodically, in order to avoid any water pools and prevent mosquitoes and emission of odors.
  4. - In the case of the work of the temporary dealer, it should be accredited by the General Administration of Passing on the Sultanate of Amman.
  5. - The permit only to drain clean water that was filled with impurities and salts.
  6. - On the company, the company provides the Department of Technical Studies with a detailed report every month that includes pictures of the path of the path with a technical report showing the amounts of water that were displaced and the processes of the processed.
  7. - After completing the work on the company, the graduate of the full used until the final of the final and the removal of all the waste, the domains, the trees, the weapons, and others, with an inheritance that becomes completely clean.
  8. - The pledge to remove the depression of the work for the work, from the banking channel, from rain and the existence of gatherings of water.
  9. - The work of the clarification be completed under the supervision of the consultant of the project with his endurance and the full responsibility contractor in the event of a general or special cause of the result of non -commitment to the above conditions.
  10. - Coordination with the Urban Inspection Department in the municipality of Muscat in Bouchair before proceeding to work, and after the completion of exudation work and cleaning the water channels to carry out the final evaluation work and issue a notification of completion of exudation work.
  11. - The validity period of the permit is determined according to the amount of water and renewed if the water exudes continues. The declaration period ranges from two months to three months.
  12. - Corporation is considered canceled in the case of breach of any of the above conditions and violations that are dealt with and by legal procedures.
  13. - It is not accustomed to it until it is adopted from the municipality of the Massib, the region, which is intended to work with it.
  14. - The municipality reserves the right to stop the water pumping permit if necessary.
  1. beneficiary
  2. The beneficiary (contractor or consultant) submits the application in attendance in the management of technical studies or via email or in the event of the application in Arabic.
  3. Semi-electronic
  4. hour
  5. Specialist
  6. The employee reviews the plans and selects a visit to the site.
  7. electronic
  8. 9 working days
  9. beneficiary
  10. The permit is issued.
  11. electronic
  12. hour

Customers Service

Customer Service Number

1111 968+

Working hours (call center / customer services)

7:00 am - 09:00 PM