One-stop-shop services platform

A list of the available OSS in Oman

Invest Easy

Business (Invest Easy)

The Invest Easy portal (One Stop Shop) provides fast and easy e-services to help set up and manage companies in Oman. Using the e-services helps minimize paperwork and save costs and time.


Customs (Bayan)

Bayan system is an online one-stop-shop offered by the Royal Oman Police (ROP) - Directorate General of Customs that facilitates seamless, convenient and fast clearance of goods for trading communities.



Ministry of Manpower provides a single online platform to the Citizens and Business Owners to find services related information and apply for those services through a unified and easy to use application.

Online Services

A list of online services sorted by the service provider

Service Description

Assessment of the costs of repairing damages resulting from road accidents (traffic signs, iron barriers, concrete barriers, impact-absorbing barriers, roadside protections, asphalt layer, paint coatings).

  1. Vehicle Damage Assessment Form from the Police Station within its jurisdiction.
  1. That the site of the accident be a public street, not a private property or belong to a specific party.
  1. beneficiary
  2. The accident form is sent by the Royal Oman Police or the citizen who caused the accident through the email of the municipality of Muscat or visit the Road Maintenance Department in the General Directorate of Projects and Affairs.
  3. Semi-electronic
  4. hour
  5. Specialist
  6. The specialist is a field visit to the accident site for the purpose of examining the material damage and then issuing the report with the costs of repairing the accident and sending it to the competent police station.
  7. electronic
  8. 4 working days
  9. beneficiary
  10. The accident is incident in paying the fees according to the final report on the costs of repairing damage.
  11. Non-electronic
  12. hour

Customers Service

Customer Service Number

1111 968+

Working hours (call center / customer services)

7:00 am - 09:00 PM