One-stop-shop services platform

A list of the available OSS in Oman

Invest Easy

Business (Invest Easy)

The Invest Easy portal (One Stop Shop) provides fast and easy e-services to help set up and manage companies in Oman. Using the e-services helps minimize paperwork and save costs and time.


Customs (Bayan)

Bayan system is an online one-stop-shop offered by the Royal Oman Police (ROP) - Directorate General of Customs that facilitates seamless, convenient and fast clearance of goods for trading communities.



Ministry of Manpower provides a single online platform to the Citizens and Business Owners to find services related information and apply for those services through a unified and easy to use application.

Online Services

A list of online services sorted by the service provider

Service Description

Request to change a contractor and replace him/her with a new contractor.

  1. -Letter of relinquishment from the previous contractor.
  2. -Submission of the construction commencement procedure to the new contractor.
  3. -Presentation of a letter from the previous consultant confirming the transfer with clarification of the stage.
  4. -Copy of the signboard of the new contractor.
  1. Nothing.
  1. beneficiary
  2. The beneficiary (the new contractor or the owner of the building) submits the application via the available channels with the attachment of the required documents and documents.
  3. Semi-electronic
  4. One hour
  5. Specialist
  6. The employee specializes in reviewing the documents and registering the application.
  7. electronic
  8. 4 hours
  9. beneficiary
  10. The beneficiary pays the prescribed fees.
  11. electronic
  12. half an hour
  13. Specialist
  14. The competent employee visits the site.
  15. Non-electronic
  16. hour

Customers Service

Customer Service Number

1111 968+

Working hours (call center / customer services)

7:00 am - 09:00 PM