One-stop-shop services platform

A list of the available OSS in Oman

Invest Easy

Business (Invest Easy)

The Invest Easy portal (One Stop Shop) provides fast and easy e-services to help set up and manage companies in Oman. Using the e-services helps minimize paperwork and save costs and time.

Customs

Customs (Bayan)

Bayan system is an online one-stop-shop offered by the Royal Oman Police (ROP) - Directorate General of Customs that facilitates seamless, convenient and fast clearance of goods for trading communities.

Manpower

Manpower

Ministry of Manpower provides a single online platform to the Citizens and Business Owners to find services related information and apply for those services through a unified and easy to use application.

Online Services

A list of online services sorted by the service provider

Service Description


Obtaining a certificate of completing a building after completing the construction according to the approved maps.

  1. In case the building is newly constructed or has additions:
  2. -Fill out a request form for a completion certificate approved by the supervising consultant and the owner.
  3. -Copy of the building permit.
  4. -Copy of ownership documents, land survey, and personal ID Card.
  5. -Copy of the building commencement permit.
  6. -Approved building blueprints from the municipality.
  7. -Attach the final approval from the Civil Defense for residential complexes, commercial, industrial, or tourist buildings.
  8. In case the building is old and does not have a building permit, the beneficiary obtains a non-objection certificate as follows:
  9. -Approved architectural drawings from the consulting office.
  10. -Letter from the owner.
  11. -Copy of ownership documents and the blueprint.
  12. -Copy of the ID card.
  13. In case the building is old and has a building permit, the beneficiary obtains a non-objection certificate as follows:
  14. -Approved building blueprints from the Muscat Municipality.
  15. -Letter from the owner.
  16. -Copy of ownership documents and the blueprint.
  17. -Copy of the ID card.
  18. For farms, the beneficiary obtains a non-objection certificate as follows:
  19. -Approved building blueprints from the Muscat Municipality.
  20. -Letter from the owner.
  21. -Copy of ownership documents and the blueprint.
  22. -Copy of the ID card.
  1. - The building is complete according to the approved maps.
  2. - Cleaning the site from waste.
  3. - Installing its entity for the building.
  4. - The final approval from the General Authority of Civil Defense and Ambulance, in the event that the building is a residential, housing, industrial or tourist complex.
  5. - Providing maps when visiting the inspector to the site.
  1. beneficiary
  2. The beneficiary submits the application via the available channels with the attachment of the required documents and documents.
  3. Semi-electronic
  4. half an hour
  5. Specialist
  6. - The competent employee reviews the documents and registers the application. - The competent employee sets an appointment to visit the inspector for the site.
  7. electronic
  8. 3 working days
  9. beneficiary and specialist
  10. Upon approval of the request, the beneficiary performs the payment process and receives a certificate of completing a building.
  11. electronic
  12. One hour

Customers Service

Customer Service Number

1111 968+

Working hours (call center / customer services)

7:00 am - 09:00 PM