One-stop-shop services platform

A list of the available OSS in Oman

Invest Easy

Business (Invest Easy)

The Invest Easy portal (One Stop Shop) provides fast and easy e-services to help set up and manage companies in Oman. Using the e-services helps minimize paperwork and save costs and time.

Customs

Customs (Bayan)

Bayan system is an online one-stop-shop offered by the Royal Oman Police (ROP) - Directorate General of Customs that facilitates seamless, convenient and fast clearance of goods for trading communities.

Manpower

Manpower

Ministry of Manpower provides a single online platform to the Citizens and Business Owners to find services related information and apply for those services through a unified and easy to use application.

Online Services

A list of online services sorted by the service provider

Service Description


Certificate of Completion for Infrastructure Excavation and Water Drainage Permits and request for a certificate from the relevant authority to refund the insurance deposit.

  1. -A request letter from the executing company.
  2. -A copy of the excavation permit with the approved plan issued by the Technical Studies Department for excavation works, or a copy of the water drainage permit with the approved plan issued by the Technical Studies Department for water drainage works.
  3. -A copy of the insurance receipt.
  4. -A report from the owning company (utility company) indicating the completion of the work according to the permit issued by the Technical Studies Department after the completion of the work.
  1. - The path of excavation according to the approved plan from the Department of Technical Studies.
  2. - Remove the bumps and pipes used to exuding water and removing pumping machines from the site according to the approved plan from the Department of Technical Studies.
  3. - Commitment to return the site according to the requirements and specifications shown in the permit.
  1. beneficiary
  2. The beneficiary (who represents the company) submits the application via the available channels with the attachment of the required documents.
  3. Semi-electronic
  4. half an hour
  5. Specialist
  6. - The competent employee reviews the documents and registers the application. - The competent employee sets an appointment to visit the inspector and prepare a detailed report on the site.
  7. electronic
  8. 4 working days
  9. beneficiary
  10. The beneficiary receives the permit.
  11. electronic
  12. half an hour

Customers Service

Customer Service Number

1111 968+

Working hours (call center / customer services)

7:00 am - 09:00 PM