One-stop-shop services platform

A list of the available OSS in Oman

Invest Easy

Business (Invest Easy)

The Invest Easy portal (One Stop Shop) provides fast and easy e-services to help set up and manage companies in Oman. Using the e-services helps minimize paperwork and save costs and time.


Customs (Bayan)

Bayan system is an online one-stop-shop offered by the Royal Oman Police (ROP) - Directorate General of Customs that facilitates seamless, convenient and fast clearance of goods for trading communities.



Ministry of Manpower provides a single online platform to the Citizens and Business Owners to find services related information and apply for those services through a unified and easy to use application.

Online Services

A list of online services sorted by the service provider

Service Description

Issuing technical reports on the cost of damages resulting from traffic accidents to the street lighting network and traffic lights.

  1. Evaluation of Damages Form from the Royal Oman Police.
  1. - The form of damage to the Royal Oman Police must be brought in, and it is appointed to the Director of Lighting Management.
  2. - The following details must be reported: Date of the accident, address, vehicle number and symbol, recording type, vehicle type, driver name, phone number with the captain.
  1. beneficiary
  2. The beneficiary shall submit an official (damage evaluation) form appointed to the Director of Lighter Administration, the General Directorate of Projects and Affairs, Municipality of Muscat, p. 3667, Roy 1126, Sultanate of Oman, the first floor (the presidency of the municipality of Muscat in Darsit).
  3. Non-electronic
  4. a work day
  5. Specialist
  6. In the event that the evaluation form is delivered and was fulfilled by all data and details of the accident, a specialized technical team is sent to repair the damage resulting from the accident.
  7. Non-electronic
  8. 3 working days
  9. Specialist
  10. The technical team prepares a technical report on the reforms that have been implemented.
  11. Non-electronic
  12. a work day

Customers Service

Customer Service Number

1111 968+

Working hours (call center / customer services)

7:00 am - 09:00 PM