One-stop-shop services platform

A list of the available OSS in Oman

Invest Easy

Business (Invest Easy)

The Invest Easy portal (One Stop Shop) provides fast and easy e-services to help set up and manage companies in Oman. Using the e-services helps minimize paperwork and save costs and time.


Customs (Bayan)

Bayan system is an online one-stop-shop offered by the Royal Oman Police (ROP) - Directorate General of Customs that facilitates seamless, convenient and fast clearance of goods for trading communities.



Ministry of Manpower provides a single online platform to the Citizens and Business Owners to find services related information and apply for those services through a unified and easy to use application.

Online Services

A list of online services sorted by the service provider

Service Description

Obtaining approval for the entrances, exits, and parking, and linking them to the surrounding roads for high-traffic-density establishments.

  1. -A request letter addressed to the Director of Technical Studies Department from the consultant.
  2. -Detailed plans for the proposal approved by the Ministry of Housing and Urban Planning and the Traffic Engineering Department at the Royal Oman Police.
  1. - The plans for entrances, exits and parking should be prepared according to the Omani road design guide.
  2. - To take into account the presence of a suitable drainage of surface water.
  3. - The project owner bears the cost of implementing these works, and the municipality does not bear any financial consequences.
  4. - Take the approval of the Ministry of Housing and Urban Planning for the proposal of the entrances, exits and positions located outside the boundaries of the piece.
  5. - Take the approval of the Traffic Engineering Department in the General Traffic Department (in the event of linking in vital ways).
  6. - The municipality has the full right to change the entrances, exits and attitudes whenever the need arises.
  1. beneficiary
  2. The consultant provides the authority to accredit the planning planners, entries, and existing exterminants leading to the project approved by the Ministry of Housing and Urban Planning and the General Administration of Passion on the Sultanate Police (Passing Engineering) in attendance or via email. @Mm@mm if the application is submitted in Arabic.
  3. Semi-electronic
  4. a work day
  5. Specialist
  6. The employee who specializes in reviewing the plans and the method of designing the 2017 Roads to make sure of their compatibility with the propeller, as well as the signature of the site to make sure of the existing position and the lack of influence on the existing or receptive ways.
  7. electronic
  8. 7 working days
  9. Specialist
  10. In the absence of notes, the plans are approved and the permit is issued.
  11. electronic
  12. a work day
  13. beneficiary
  14. When the consultant provides the applications for the entry of entry, extermination and positions for the project, he is in writing of the need to hold a traffic study.
  15. Semi-electronic
  16. Two working days
  17. Specialist
  18. - The method used to conduct the traffic study must be presented by the administration before starting it. - After completing the preparation of the traffic study, it must be submitted for review and accreditation.
  19. electronic
  20. Two working days
  21. Specialist
  22. The project consultant dedicates plans for entrances, exterminors and positions, based on the recommendations of the traffic study for approval by the administration.
  23. electronic
  24. a work day

Customers Service

Customer Service Number

1111 968+

Working hours (call center / customer services)

7:00 am - 09:00 PM