One-stop-shop services platform

A list of the available OSS in Oman

Invest Easy

Business (Invest Easy)

The Invest Easy portal (One Stop Shop) provides fast and easy e-services to help set up and manage companies in Oman. Using the e-services helps minimize paperwork and save costs and time.


Customs (Bayan)

Bayan system is an online one-stop-shop offered by the Royal Oman Police (ROP) - Directorate General of Customs that facilitates seamless, convenient and fast clearance of goods for trading communities.



Ministry of Manpower provides a single online platform to the Citizens and Business Owners to find services related information and apply for those services through a unified and easy to use application.

Online Services

A list of online services sorted by the service provider

Service Description

One-time emergency cash assistance for individuals or families in need, provided no more than twice per year for social security beneficiaries or low-income individuals. The assistance is granted with the approval of the Ministry's Undersecretary, up to a maximum of (300) Omani Rials, or the maximum of (100) Omani Rials by the Director-General in the respective governorate.

  1. • Social security card
  2. • Copy of the ID card or passport
  3. • Proof of income and financial obligations
  1. • The applicant must be Omani nationality
  2. • Those who receive social security pension or low -income
  1. beneficiary
  2. The applicant submits the application to the Department of Social Development
  3. Non-electronic
  4. one day
  5. Specialist
  6. The competent employee (administrative writer / social researcher / social worker) receives the request and study the case The social researcher performs a field visit after determining the date of the visit with the applicant.
  7. electronic
  8. week
  9. Decision maker
  10. The director of the department reviews the request data and documents and decides to save the application or recommends to request assistance.
  11. electronic
  12. week
  13. Decision maker
  14. After approval of the recommendation to assist or refer the request to His Excellency the Respected Undersecretary for the final accreditation, the decision to approve assistance depends on the value of the amount
  15. electronic
  16. week
  17. Decision maker
  18. After the approval of the Director General / His Excellency the Undersecretary of the Ministry of the amount of assistance, the request is transferred electronically to the director of the department and then to the competent employee to enter the exchange data automatically and transfer to the bank.
  19. electronic
  20. week
  21. Specialist
  22. The citizen is notified of approval of assistance and a review of the department to receive his financial dues if he does not have a bank account
  23. Semi-electronic
  24. one day

Customers Service

Customer Service Number


Working hours (call center / customer services)

08:00 AM - 03:00 PM