One-stop-shop services platform

A list of the available OSS in Oman

Invest Easy

Business (Invest Easy)

The Invest Easy portal (One Stop Shop) provides fast and easy e-services to help set up and manage companies in Oman. Using the e-services helps minimize paperwork and save costs and time.


Customs (Bayan)

Bayan system is an online one-stop-shop offered by the Royal Oman Police (ROP) - Directorate General of Customs that facilitates seamless, convenient and fast clearance of goods for trading communities.



Ministry of Manpower provides a single online platform to the Citizens and Business Owners to find services related information and apply for those services through a unified and easy to use application.

Online Services

A list of online services sorted by the service provider

Service Description

Disbursement of social security pension for families without sufficient means of income, lacking a responsible family member capable of supporting them, and without any impediments to their care.

  1. Benefit is obtained from electronic linkage data, and the required documents are determined separately for each category in the electronic application form.
  1. • The applicant must be Omani nationality
  2. * One of the categories contained in the Social Security Law applies to it
  3. • He does not have a sufficient source of living, equivalent to the amount of pension due
  4. • It does not have a binding breadwinner capable of alimony
  1. beneficiary
  2. The applicant enters the required service using the ID card with the PKI or through the phone number, taking into account that the phone chip used is supportive of electronic certification. The applicant fills the required data on the electronic application for the social security service request
  3. electronic
  4. one day
  5. Specialist
  6. The employee (social researcher / social data collector) verifies the data and the category to which the applicant and the documents attached to the application belong
  7. electronic
  8. 3 months
  9. Decision maker
  10. The Director of the State Social Development is reviewing requests for request and documents and decision -making to agree to the pension payment or reject the request, while expressing the reasons
  11. electronic
  12. week
  13. Decision maker
  14. The employee specializes in linking the case to disburse the social security pension
  15. electronic
  16. one day

Customers Service

Customer Service Number


Working hours (call center / customer services)

08:00 AM - 03:00 PM