One-stop-shop services platform

A list of the available OSS in Oman

Invest Easy

Business (Invest Easy)

The Invest Easy portal (One Stop Shop) provides fast and easy e-services to help set up and manage companies in Oman. Using the e-services helps minimize paperwork and save costs and time.


Customs (Bayan)

Bayan system is an online one-stop-shop offered by the Royal Oman Police (ROP) - Directorate General of Customs that facilitates seamless, convenient and fast clearance of goods for trading communities.



Ministry of Manpower provides a single online platform to the Citizens and Business Owners to find services related information and apply for those services through a unified and easy to use application.

Online Services

A list of online services sorted by the service provider

Service Description

Request for assistance in furnishing a residence for an individual or a needy family, for one-time assistance only. This assistance is provided to individuals or families who receive social security pension or have limited income, and it is disbursed with the approval of the esteemed Minister for one time only.

  1. -Proof of income and financial obligations.
  2. -Proof of ownership or lease agreement for the residence.
  1. • The applicant must be Omani nationality
  2. • Those who receive social security pension or low -income
  1. beneficiary
  2. The applicant enters the required service using the ID card with the PKI or through the phone number, taking into account that the phone chip used is supportive of electronic certification. The applicant fills the required data on the electronic application for the assistant service application
  3. electronic
  4. one day
  5. Specialist
  6. The competent employee (administrative writer / social researcher / social worker) receives the request and study the case The social researcher performs a field visit after determining the date of the visit with the applicant.
  7. electronic
  8. week
  9. Specialist
  10. The social worker reviews documents and data and expresses his opinion according to the social assistance list, and the application electronically turns into the director of the department.
  11. electronic
  12. week
  13. Decision maker
  14. The Director of the State Development Department reviews the request data and documents and take a decision to save the application or recommend a request for assistance.
  15. electronic
  16. week
  17. Decision maker
  18. After approving the recommendation, the Director General of the Governorate shall assist the request to His Excellency Dr. Al -Muzabra, for the final accreditation, as the decision to approve assistance is legally from his validity only.
  19. electronic
  20. tow days

Customers Service

Customer Service Number


Working hours (call center / customer services)

08:00 AM - 03:00 PM