One-stop-shop services platform

A list of the available OSS in Oman

Invest Easy

Business (Invest Easy)

The Invest Easy portal (One Stop Shop) provides fast and easy e-services to help set up and manage companies in Oman. Using the e-services helps minimize paperwork and save costs and time.


Customs (Bayan)

Bayan system is an online one-stop-shop offered by the Royal Oman Police (ROP) - Directorate General of Customs that facilitates seamless, convenient and fast clearance of goods for trading communities.



Ministry of Manpower provides a single online platform to the Citizens and Business Owners to find services related information and apply for those services through a unified and easy to use application.

Online Services

A list of online services sorted by the service provider

Service Description

Assistance for the wages of a domestic worker for medical cases that require the presence of a caregiver from social security families or low-income individuals. This assistance is disbursed with the approval of the esteemed Minister.

  1. • Copy of the ID card or passport.
  2. • Social security pension card.
  3. • Work permit proof/Worker's card (for the worker).
  1. • The applicant must be Omani nationality
  2. • To be a member of social security or low -income
  1. beneficiary
  2. The applicant enters the required service using the ID card with the PKI or through the phone number, taking into account that the phone chip used is supportive of electronic certification. The applicant fills the required data on the electronic application for the assistant service application
  3. Non-electronic
  4. one day
  5. Specialist
  6. The competent employee (administrative writer / social researcher / social worker) receives the request and study the case The social researcher performs a field visit after determining the date of the visit with the applicant.
  7. electronic
  8. week
  9. Decision maker
  10. In the event that the director recommends assistance, he shall submit the issue to the Director General to agree to the recommendation or reject the request
  11. electronic
  12. one day
  13. Decision maker
  14. After approval of the recommendation to assist or refer the request to His Excellency Sheikh Al -Wazir Al -Muqarid for the final approval, the decision to approve assistance is valid for His Excellency.
  15. electronic
  16. week
  17. Decision maker
  18. After the esteemed minister’s approval of the amount of assistance, the request is transferred electronically to the director of the department and then to the competent employee to enter the exchange data automatically and transfer to the bank
  19. electronic
  20. week
  21. Specialist
  22. The citizen is notified of approval of assistance and a review of the department to receive his financial dues if he does not have a bank account
  23. Semi-electronic
  24. one day

Customers Service

Customer Service Number


Working hours (call center / customer services)

08:00 AM - 03:00 PM