One-stop-shop services platform

A list of the available OSS in Oman

Invest Easy

Business (Invest Easy)

The Invest Easy portal (One Stop Shop) provides fast and easy e-services to help set up and manage companies in Oman. Using the e-services helps minimize paperwork and save costs and time.


Customs (Bayan)

Bayan system is an online one-stop-shop offered by the Royal Oman Police (ROP) - Directorate General of Customs that facilitates seamless, convenient and fast clearance of goods for trading communities.



Ministry of Manpower provides a single online platform to the Citizens and Business Owners to find services related information and apply for those services through a unified and easy to use application.

Online Services

A list of online services sorted by the service provider

Service Description

Assistance in providing economy class travel tickets for the wife of an Omani citizen, or his foreign widow, or an Omani citizen by nationality and their children under the age of 18, up to a maximum of four children. This assistance is granted with the approval of the respected Undersecretary of the Ministry and is intended for visiting her family outside the Sultanate.

  1. • Copy of the ID card or passport.
  2. • Copy of proof of enrollment in studies.
  1. To be a member of social security
  1. beneficiary
  2. The applicant enters the required service using the ID card with the PKI or through the phone number, taking into account that the phone chip used is supportive of electronic certification. The applicant fills the required data on the electronic application for the assistant service application
  3. electronic
  4. one day
  5. Specialist
  6. The competent employee (administrative writer / social researcher / social worker) receives the request and study the case The social researcher performs a field visit after determining the date of the visit with the applicant.
  7. electronic
  8. Two weeks
  9. Decision maker
  10. The director of the department reviews the request data and documents and decides to save the application or recommends to request assistance.
  11. electronic
  12. Two weeks
  13. Decision maker
  14. In the event that the director recommends assistance, he shall submit the issue to the Director General to agree to the recommendation or reject the request
  15. electronic
  16. one day
  17. Specialist
  18. The citizen is notified of approval of assistance
  19. Semi-electronic
  20. one day

Customers Service

Customer Service Number


Working hours (call center / customer services)

08:00 AM - 03:00 PM