One-stop-shop services platform

A list of the available OSS in Oman

Invest Easy

Business (Invest Easy)

The Invest Easy portal (One Stop Shop) provides fast and easy e-services to help set up and manage companies in Oman. Using the e-services helps minimize paperwork and save costs and time.


Customs (Bayan)

Bayan system is an online one-stop-shop offered by the Royal Oman Police (ROP) - Directorate General of Customs that facilitates seamless, convenient and fast clearance of goods for trading communities.



Ministry of Manpower provides a single online platform to the Citizens and Business Owners to find services related information and apply for those services through a unified and easy to use application.

Online Services

A list of online services sorted by the service provider

Service Description

Temporary cash assistance for needy individuals and families who are not eligible for social security benefits (low-income individuals) and whose monthly income does not exceed (792) Omani Rials. This assistance is disbursed with the approval of Her Excellency the respected Dr Minister for a specified period not exceeding one year, renewable.

  1. • Copy of the ID card or passport.
  2. • Proof of income and financial obligations.
  3. • Documentation of health or social circumstances.
  1. • The applicant must be Omani nationality
  2. • His income should not exceed (792) Omani riyals per month
  1. beneficiary
  2. The applicant enters the required service using the ID card with the PKI or through the phone number, taking into account that the phone chip used is supportive of electronic certification. The applicant fills the required data on the electronic application for the assistant service application
  3. Non-electronic
  4. one day
  5. Specialist
  6. The competent employee (administrative writer / social researcher / social worker) receives the request and study the case The social researcher performs a field visit after determining the date of the visit with the applicant.
  7. electronic
  8. Two weeks
  9. Decision maker
  10. The director of the department reviews the request data and documents and decides to save the application or recommends to request assistance. In the event that the director recommends assistance, he shall submit the issue to the Director General to agree to the recommendation or reject the request
  11. electronic
  12. week

Customers Service

Customer Service Number


Working hours (call center / customer services)

08:00 AM - 03:00 PM