One-stop-shop services platform

A list of the available OSS in Oman

Invest Easy

Business (Invest Easy)

The Invest Easy portal (One Stop Shop) provides fast and easy e-services to help set up and manage companies in Oman. Using the e-services helps minimize paperwork and save costs and time.


Customs (Bayan)

Bayan system is an online one-stop-shop offered by the Royal Oman Police (ROP) - Directorate General of Customs that facilitates seamless, convenient and fast clearance of goods for trading communities.



Ministry of Manpower provides a single online platform to the Citizens and Business Owners to find services related information and apply for those services through a unified and easy to use application.

Online Services

A list of online services sorted by the service provider

Service Description

A service provided to individuals from social security families to obtain a grant for performing the Hajj (pilgrimage). This grant is a noble grant from the Sultan.

  1. • passport
  1. • The applicant must be Omani nationality
  2. • To be a member of the social security family
  3. • That the applicant has reached the age of (30) years or more (male, female).
  4. • The applicant must be able to perform the rituals, and this is proven by a medical report from the competent authority or during the case of the case for specialists in the Social DeveloPMent Department.
  5. • Proof of the applicant's personal desire through written approval.
  6. • The applicant has never performed the Hajj pilgrimage
  1. Specialist
  2. The citizen applies to obtain a assistance service through the Hajj system of the Ministry of Awqaf and Religious Affairs.
  3. Non-electronic
  4. one day
  5. Specialist
  6. The specialized employee (Social Researcher / Social Specialist) registers the application in the comprehensive aid program.
  7. electronic
  8. Two weeks
  9. Decision maker
  10. The citizen is notified of approval of assistance and a review of the state development department to receive his financial dues if he does not have a bank account
  11. electronic
  12. week

Customers Service

Customer Service Number


Working hours (call center / customer services)

08:00 AM - 03:00 PM