One-stop-shop services platform

A list of the available OSS in Oman

Invest Easy

Business (Invest Easy)

The Invest Easy portal (One Stop Shop) provides fast and easy e-services to help set up and manage companies in Oman. Using the e-services helps minimize paperwork and save costs and time.


Customs (Bayan)

Bayan system is an online one-stop-shop offered by the Royal Oman Police (ROP) - Directorate General of Customs that facilitates seamless, convenient and fast clearance of goods for trading communities.



Ministry of Manpower provides a single online platform to the Citizens and Business Owners to find services related information and apply for those services through a unified and easy to use application.

Online Services

A list of online services sorted by the service provider

Service Description

Granting assistance to a university student enrolled in their studies, at their own expense, from the families of social security beneficiaries, with a monthly allowance of (90) Omani Rials. This assistance is disbursed with the approval of the respected Undersecretary of the Ministry.

  1. •Copy of the ID card or passport.
  2. • Proof of enrollment in university studies.
  1. • The applicant must be Omani nationality
  2. • To be a member of the social security family
  1. beneficiary
  2. The applicant enters the required service using the ID card with the PKI or through the phone number, taking into account that the phone chip used is supportive of electronic certification. The applicant fills the required data on the electronic application for the assistant service application
  3. electronic
  4. one day
  5. Specialist
  6. The specialized employee (writer, social researcher, social worker) registers the request in the comprehensive aid program and visit the case in the field to determine the damage
  7. electronic
  8. week
  9. Decision maker
  10. The Director of the Department of Development reviews the application and documents data and decides to save the application or recommends to request assistance.
  11. electronic
  12. week
  13. Decision maker
  14. After approval of the recommendation to assist or refer the request to His Excellency the Respected Undersecretary for the final approval, if the approval is valid or referred the request to His Excellency Sheikh Al -Muqyer to agree to assistance, as the decision to approve assistance
  15. electronic
  16. week
  17. beneficiary and specialist
  18. The citizen is notified of approval of assistance and a review of the department to receive his financial dues if he does not have a bank account
  19. Semi-electronic
  20. one day

Customers Service

Customer Service Number


Working hours (call center / customer services)

08:00 AM - 03:00 PM