One-stop-shop services platform

A list of the available OSS in Oman

Invest Easy

Business (Invest Easy)

The Invest Easy portal (One Stop Shop) provides fast and easy e-services to help set up and manage companies in Oman. Using the e-services helps minimize paperwork and save costs and time.


Customs (Bayan)

Bayan system is an online one-stop-shop offered by the Royal Oman Police (ROP) - Directorate General of Customs that facilitates seamless, convenient and fast clearance of goods for trading communities.



Ministry of Manpower provides a single online platform to the Citizens and Business Owners to find services related information and apply for those services through a unified and easy to use application.

Online Services

A list of online services sorted by the service provider

Service Description

Training centers and civil society organizations submit a request to conduct a training program, deliver a lecture, or present a workshop.

  1. Filling out a special form for requesting the service + attaching the required documents, which include (Accreditation letter from the supervising authority of the institution or center,Trainer's CV,Passport,Academic qualifications, Experience in the field.)
  1. To be a licensed center by the Ministry of Trade and Industry for private family centers.
  2. • As for the civil or voluntary associations or teams, they should be licensed by the Ministry of Social DeveloPMent
  3. • The presenter of the program is for people with scientific qualifications and practical experience in the field.
  4. • Submit the application a while before the program and the expiration ends after the implementation of the program
  1. beneficiary
  2. The owner of the center or the association writes a letter to the Department of awareness and preventive programs in the Family Counseling and Consulting Department
  3. Non-electronic
  4. day
  5. Specialist
  6. The specialized department studies the application and converts it to the director of the department and then to the Director General of Family Development The request is transferred to the Ministry Security Office in the event that the lecturer is from outside the Sultanate
  7. Semi-electronic
  8. City
  9. Decision maker
  10. The director of the department adopts the request and issues a letter with approval or rejection
  11. Semi-electronic
  12. 5 days

Customers Service

Customer Service Number


Working hours (call center / customer services)

08:00 AM - 03:00 PM