One-stop-shop services platform

A list of the available OSS in Oman

Invest Easy

Business (Invest Easy)

The Invest Easy portal (One Stop Shop) provides fast and easy e-services to help set up and manage companies in Oman. Using the e-services helps minimize paperwork and save costs and time.


Customs (Bayan)

Bayan system is an online one-stop-shop offered by the Royal Oman Police (ROP) - Directorate General of Customs that facilitates seamless, convenient and fast clearance of goods for trading communities.



Ministry of Manpower provides a single online platform to the Citizens and Business Owners to find services related information and apply for those services through a unified and easy to use application.

Online Services

A list of online services sorted by the service provider

Service Description

National Program (Takyof) for Social Rehabilitation of Recovering Addicts and Released Prisoners. The program focuses on providing post-rehabilitation care and delivering psychological and social support to recovering addicts and released prisoners and their families.

  1. Provides medical treatment and rehabilitation services through the Ministry of Health (Al-Masra Hospital - Recovery Homes).
  2. Provides an assessment report for each recovering addict from the Ministry of Health (Recovery Homes).
  1. • To receive treatment and rehabilitation in the recovery homes
  1. Decision maker
  2. The reports of the recovery from the recovery houses of the Ministry of Health are sent to the Family Counseling and Consulting Department
  3. Semi-electronic
  4. one day
  5. Specialist
  6. Reports are studied for all cases and their schedule according to the governorates and sent to the director of the department Then the lists are directed to the pivot points and delivered to the members of the adaptation team
  7. Semi-electronic
  8. 3 days
  9. Specialist
  10. A adaptive team member communicates with cases, set an appointment with them, then the meeting, and the intervention plan
  11. Semi-electronic
  12. tow days
  13. Specialist
  14. A member of the psychological and social support program provides the recovery and his family. A member of the adaptation program uses all parties that require intervention, for example: the Ministry of Manpower, the Ministry of Health to achieve psychological and social stability of the recovery and his family. A member of the adaptation program follows the recovery periodically.
  15. Non-electronic
  16. Two years for the rehabilitation program period

Customers Service

Customer Service Number


Working hours (call center / customer services)

08:00 AM - 03:00 PM