One-stop-shop services platform

A list of the available OSS in Oman

Invest Easy

Business (Invest Easy)

The Invest Easy portal (One Stop Shop) provides fast and easy e-services to help set up and manage companies in Oman. Using the e-services helps minimize paperwork and save costs and time.


Customs (Bayan)

Bayan system is an online one-stop-shop offered by the Royal Oman Police (ROP) - Directorate General of Customs that facilitates seamless, convenient and fast clearance of goods for trading communities.



Ministry of Manpower provides a single online platform to the Citizens and Business Owners to find services related information and apply for those services through a unified and easy to use application.

Online Services

A list of online services sorted by the service provider

Service Description

Providing technical and financial facilitations to open a small self-employment business for social security families and the likes of low income.

  1. • A copy of the ID card
  2. • A copy of the social security card, if any.
  1. • To be a member of the social security families or their rulers with low incomes
  2. • A job researcher in the registry of the General Authority for Manpower
  3. • To have a home work record
  4. • To possess the capabilities and skills necessary to establish the project.
  1. beneficiary
  2. The citizen submits an application to the director of the Family Development and Empowerment Department, the head of the Family Empowerment Department, the directors of family development departments, or the directors of social development departments to improve his economic situation
  3. Non-electronic
  4. day
  5. Specialist
  6. The request is studied through the social researcher or the economic researcher in the family development and empowerment circle The relevant authorities are addressed in the event that the project requires this to prepare the necessary feasibility study The Rafd Fund, the Omani Development Bank, or one of the charities is addressed to obtain support for the implementation of the project In the event that this is not possible, the project financing request is transferred to the Undersecretary for accreditation
  7. Semi-electronic
  8. two months
  9. Decision maker
  10. The request is approved and the decision to approve or reject the director of the department is approved in the event that financial support is from the authorities outside the ministry The request is approved and the decision to approve or reject the agent is issued in the event that the support is from the ministry
  11. Semi-electronic
  12. 5 days
  13. Specialist
  14. The employee who specializes in monitoring the project and submitting a quarterly reports on him to the director of the department In the event that the success of the project is verified, the Social Security salary is cut off on the ministerial circular to work in Article (12) of the List of Property Resources Projects
  15. Semi-electronic
  16. Every quarter

Customers Service

Customer Service Number


Working hours (call center / customer services)

08:00 AM - 03:00 PM