One-stop-shop services platform

A list of the available OSS in Oman

Invest Easy

Business (Invest Easy)

The Invest Easy portal (One Stop Shop) provides fast and easy e-services to help set up and manage companies in Oman. Using the e-services helps minimize paperwork and save costs and time.


Customs (Bayan)

Bayan system is an online one-stop-shop offered by the Royal Oman Police (ROP) - Directorate General of Customs that facilitates seamless, convenient and fast clearance of goods for trading communities.



Ministry of Manpower provides a single online platform to the Citizens and Business Owners to find services related information and apply for those services through a unified and easy to use application.

Online Services

A list of online services sorted by the service provider

Service Description

Isteqrar Program contributes to providing essential electrical appliances for families receiving social security and individuals with limited income (retirees) who are eligible for social housing from theMinistry of Housing and Urban Planning but are unable to move into it due to their inability to furnish it. The program assesses the submitted applications thoroughly according to the conditions and criteria approved by the ministry to determine eligibility for furnishing assistance. The approved package includes several essential electrical appliances such as air conditioners, washing machines, refrigerators, freezers, cookers, and televisions. The program aims to achieve social solidarity among different segments of society and improve the living standards of families receiving social security and individuals with limited income by providing them with the basic necessities for their livelihood.

  1. • A copy of the ownership of the house
  2. • A copy of the social security card
  3. • Proof of unemployment from the Ministry of Labour
  1. • To be of social security or those with low incomes from retirees only
  2. • That the family income be more than 400 riyals
  3. • That the applicant obtained a housing assistance
  1. beneficiary
  2. The applicant shall submit an application to the director of the state’s social development department or to a reviewer of the auditors' auditors department in the Ministry.
  3. electronic
  4. one day
  5. Specialist
  6. The director of the state is transferring the case study to the director of the Social Responsibility Programs Department. Then the manager transferred the study to the investment researcher to ensure that the applicant is entitled to the approved conditions and criteria and the application of the application within the list due for support
  7. electronic
  8. City
  9. Decision maker
  10. After obtaining support from the donor, the application is approved and the authority is directed to communicate with the department in place of residence for the delivery of devices/ furniture
  11. electronic
  12. week
  13. Specialist
  14. The department replaces the applicant's list, follows up the delivery of his assistance and informs the distribution report to the Director of Social Responsibility
  15. Semi-electronic
  16. City

Customers Service

Customer Service Number


Working hours (call center / customer services)

08:00 AM - 03:00 PM