One-stop-shop services platform

A list of the available OSS in Oman

Invest Easy

Business (Invest Easy)

The Invest Easy portal (One Stop Shop) provides fast and easy e-services to help set up and manage companies in Oman. Using the e-services helps minimize paperwork and save costs and time.


Customs (Bayan)

Bayan system is an online one-stop-shop offered by the Royal Oman Police (ROP) - Directorate General of Customs that facilitates seamless, convenient and fast clearance of goods for trading communities.



Ministry of Manpower provides a single online platform to the Citizens and Business Owners to find services related information and apply for those services through a unified and easy to use application.

Online Services

A list of online services sorted by the service provider

Service Description

A request submitted by the insured person who is injured to review the decision of the specialized medical committee, in order to present their case to the appellate medical committee for reconsideration

  1. - Appeal letter
  2. Decision of the competent medical committee
  3. - medical reports
  1. - The deficit is proven or not
  2. - Application for the appeal after the decision of the competent medical committee within a month from the date of notifying the person of the decision
  1. beneficiary
  2. The insured shall submit an appeal request within a month after informing him of the decision of the competent medical committee by submitting an appeal message.
  3. Semi-electronic
  4. 1 day
  5. Specialist
  6. The competent employee receives applications, sorting them, preparing letters, and transferring applications to the Appeal Medical Committee.
  7. electronic
  8. 5 working days
  9. Specialist
  10. The competent employee receives the dates of the presentation to the Appeal Committee after setting the appointments by the Appeal Medical Committee.
  11. electronic
  12. 5 working days
  13. Decision maker
  14. The beneficiary is presented to the appellate medical committee to determine the deficit or not.
  15. Non-electronic
  16. 1 day
  17. beneficiary and specialist
  18. The beneficiary submits the benefit payment request after the decision of the Appeal Medical Committee. The request is studied and approved by the competent employee.
  19. Semi-electronic
  20. 5 working days

Customers Service

Customer Service Number

80077600 968+

Working hours (call center / customer services)

08:00 AM - 02:00 PM