One-stop-shop services platform

A list of the available OSS in Oman

Invest Easy

Business (Invest Easy)

The Invest Easy portal (One Stop Shop) provides fast and easy e-services to help set up and manage companies in Oman. Using the e-services helps minimize paperwork and save costs and time.


Customs (Bayan)

Bayan system is an online one-stop-shop offered by the Royal Oman Police (ROP) - Directorate General of Customs that facilitates seamless, convenient and fast clearance of goods for trading communities.



Ministry of Manpower provides a single online platform to the Citizens and Business Owners to find services related information and apply for those services through a unified and easy to use application.

Online Services

A list of online services sorted by the service provider

Service Description

It is a request submitted by the insured person who is injured at his job to one of the branches of the regional authority. The purpose is to present the case to the specialized medical committee for the assessment of occupational disability. The request is referred to the committee's rapporteur to complete the procedures for presentation to the medical committee according to the priority on the presentation lists.

  1. Form (20) social insurance
  2. - Detailed final report
  1. The end of the treatment of the injured insured and the stability of his condition medically by delivering a notification form that the treatment (20) of social insurance with a detailed medical report on the condition of the injury.
  1. beneficiary
  2. The insured submits a request for the offer to the committee after his condition is stabilized by healing or deficit, delivering Form 20 and a detailed final report.
  3. Semi-electronic
  4. 1 day
  5. Specialist
  6. The competent employee receives, sorted and transferred to the course of the competent medical committee.
  7. Semi-electronic
  8. 5 working days
  9. Decision maker
  10. The beneficiary is presented to the competent medical committee to determine the deficit rate.
  11. Non-electronic
  12. 1 working day
  13. beneficiary and specialist
  14. The beneficiary submits the benefit payment request after the decision of the competent medical committee. The request is studied and approved by the competent employee.
  15. Semi-electronic
  16. 5 working day

Customers Service

Customer Service Number

80077600 968+

Working hours (call center / customer services)

08:00 AM - 02:00 PM