One-stop-shop services platform

A list of the available OSS in Oman

Invest Easy

Business (Invest Easy)

The Invest Easy portal (One Stop Shop) provides fast and easy e-services to help set up and manage companies in Oman. Using the e-services helps minimize paperwork and save costs and time.


Customs (Bayan)

Bayan system is an online one-stop-shop offered by the Royal Oman Police (ROP) - Directorate General of Customs that facilitates seamless, convenient and fast clearance of goods for trading communities.



Ministry of Manpower provides a single online platform to the Citizens and Business Owners to find services related information and apply for those services through a unified and easy to use application.

Online Services

A list of online services sorted by the service provider

Service Description

The service enables employers to modify professions and wages of non-Omani workforce. The employer can select one of the workers from the registered workers' list in the establishment and then choose the data to be modified and submit the request. The request is reviewed by ministry employees to ensure the accuracy of the mentioned data. Upon approval to proceed, and after the employer completes the electronic payment for the service fees, the required data is modified. Then the employer can print the form containing the worker's data after the modification. If the required conditions are not met, the employee will reject the request, and employers can view the reasons for the rejection.

  1. Academic qualifications
  2. Approvals issued by other authorities related to the approval of the provided service
  3. Any other documents required for the service.
  1. The worker must be at the job.
  2. Two years or more must be passed since the worker enters the country in order to adjust his profession.
  3. The worker card must be valid
  4. -The worker's profession cannot be changed to a secure profession
  1. beneficiary
  2. The beneficiary of the service is entering the Ministry's website through the ID reader or mobile phone The service to be applied is chosen (amendment of the work permit) The service allows the amendment of work permit data such as (profession - salary - branch - activity) and others The request is sent to the competent department
  3. electronic
  4. 5 minutes
  5. Specialist
  6. The competent employee sorting the application and ensuring that the requirements are met He converts it to the competent manager
  7. electronic
  8. 5 minutes
  9. Decision maker
  10. The competent manager performs the obligation to the application, either: - Adoption and transfer of the request to pay Transfer to the higher authorities) if necessary Return to the facility by rejecting or updating Then the request is approved based on the latest procedure.
  11. electronic
  12. 5 minutes
  13. beneficiary
  14. The beneficiary of the service is entering the site for the payment process
  15. electronic
  16. 5 minutes
  17. beneficiary
  18. The beneficiary of the service prints the permit
  19. electronic
  20. minute

Customers Service

Customer Service Number

80077000 968+

Working hours (call center / customer services)

07:30 AM - 02:30 PM