One-stop-shop services platform

A list of the available OSS in Oman

Invest Easy

Business (Invest Easy)

The Invest Easy portal (One Stop Shop) provides fast and easy e-services to help set up and manage companies in Oman. Using the e-services helps minimize paperwork and save costs and time.


Customs (Bayan)

Bayan system is an online one-stop-shop offered by the Royal Oman Police (ROP) - Directorate General of Customs that facilitates seamless, convenient and fast clearance of goods for trading communities.



Ministry of Manpower provides a single online platform to the Citizens and Business Owners to find services related information and apply for those services through a unified and easy to use application.

Online Services

A list of online services sorted by the service provider

Service Description

A service that allows reporting the loss of the ID card by visiting the nearest department/section under the Directorate General of Passports and Civil Status, or the diplomatic missions abroad in case of loss outside the Sultanate of Oman, or through the police application on smartphones.

  1. Original passport of the person concerned.
  2. Copy of the lost ID card if available.
  1. The presence of the person concerned personally.
  1. beneficiary
  2. The applicant submits a statement of loss on the ID
  3. electronic
  4. 5 minutes.
  5. Specialist
  6. The Civil Registry Secretary checks the data provided by the card and storing it in the system.
  7. electronic
  8. 5 minutes.

Customers Service

Customer Service Number


Working hours (call center / customer services)

24 hours