One-stop-shop services platform

A list of the available OSS in Oman

Invest Easy

Business (Invest Easy)

The Invest Easy portal (One Stop Shop) provides fast and easy e-services to help set up and manage companies in Oman. Using the e-services helps minimize paperwork and save costs and time.


Customs (Bayan)

Bayan system is an online one-stop-shop offered by the Royal Oman Police (ROP) - Directorate General of Customs that facilitates seamless, convenient and fast clearance of goods for trading communities.



Ministry of Manpower provides a single online platform to the Citizens and Business Owners to find services related information and apply for those services through a unified and easy to use application.

Online Services

A list of online services sorted by the service provider

Service Description

Request to amend the registered joining date of an insured person in the Authority after more than a year since his joining the institution

  1. 1- Bank transfers
  2. 2- wages statements
  3. 3- Attendance and leave records
  4. 4- Supporting documents to verify the accuracy of the statement
  5. 5- A letter from the employer 6- Additional documents may be required depending on the transaction process or any updates to the request.
  1. The employer can submit an application to amend the date of the enrollment after the passage of one or more years from the date of joining the authority.
  1. beneficiary and specialist
  2. Submission of the application
  3. electronic
  4. 1 day
  5. Specialist
  6. Request review - complaints and follow -up department
  7. electronic
  8. 1 day
  9. Specialist
  10. Inspector review
  11. Semi-electronic
  12. 5 days
  13. Decision maker
  14. Auditing on the record
  15. electronic
  16. 2 days
  17. Decision maker
  18. Adoption of the record
  19. Semi-electronic
  20. 2 days
  21. Decision maker
  22. Review the head of the complaints department
  23. electronic
  24. 2 days
  25. Decision maker
  26. Exceptional cases, according to the estimation of the head of the inspection department (in the event of a suspicion of a labor relationship or an old period of periods)
  27. electronic
  28. 2 days

Customers Service

Customer Service Number

80077600 968+

Working hours (call center / customer services)

08:00 AM - 02:00 PM