One-stop-shop services platform

A list of the available OSS in Oman

Invest Easy

Business (Invest Easy)

The Invest Easy portal (One Stop Shop) provides fast and easy e-services to help set up and manage companies in Oman. Using the e-services helps minimize paperwork and save costs and time.


Customs (Bayan)

Bayan system is an online one-stop-shop offered by the Royal Oman Police (ROP) - Directorate General of Customs that facilitates seamless, convenient and fast clearance of goods for trading communities.



Ministry of Manpower provides a single online platform to the Citizens and Business Owners to find services related information and apply for those services through a unified and easy to use application.

Online Services

A list of online services sorted by the service provider

Service Description

Amending the wage registered in the wage subject to subscribing to the insured after more than a year has passed

  1. 1- Bank transfers
  2. 2- wages statements
  3. 3- Attendance and leave records
  4. 4- Supporting documents to verify the accuracy of the statement
  5. 5- A letter from the employer 6- Additional documents may be required depending on the transaction process or any updates to the request.
  1. It is possible for the employer to request the amendment of the registered reward for the insured after the passage of one or more years of the date of the payment of the insured. As for the insured, he can request a reward for amending the fee whenever it becomes clear to him that the wage registered with the authority is not valid
  2. The basic salary can be modified since the start of the subscription. As for the fixed and variable allowances, it can be requested to be modified or added for the period after 1/7/2014 only
  3. The wages are calculated according to the minimum wages in those periods and it cannot be added less than the minimum wage
  1. beneficiary
  2. Submission of the application
  3. Semi-electronic
  4. 1 day
  5. Specialist
  6. Request review by the complaints and follow -up department
  7. electronic
  8. 2 days
  9. Specialist
  10. Checking the record
  11. electronic
  12. 2 days
  13. Decision maker
  14. Accreditation by the head of the inspection department
  15. electronic
  16. 1 day
  17. Decision maker
  18. Revision of the request by the head of the complaints department (in the event of claims)
  19. electronic
  20. 2 days
  21. Decision maker
  22. Adoption by the director (for exceptional cases)
  23. electronic
  24. 2 days
  25. Specialist
  26. Preparing a report
  27. Semi-electronic
  28. 5 days

Customers Service

Customer Service Number

80077600 968+

Working hours (call center / customer services)

08:00 AM - 02:00 PM