One-stop-shop services platform

A list of the available OSS in Oman

Invest Easy

Business (Invest Easy)

The Invest Easy portal (One Stop Shop) provides fast and easy e-services to help set up and manage companies in Oman. Using the e-services helps minimize paperwork and save costs and time.


Customs (Bayan)

Bayan system is an online one-stop-shop offered by the Royal Oman Police (ROP) - Directorate General of Customs that facilitates seamless, convenient and fast clearance of goods for trading communities.



Ministry of Manpower provides a single online platform to the Citizens and Business Owners to find services related information and apply for those services through a unified and easy to use application.

Online Services

A list of online services sorted by the service provider

Service Description

Add a fee that is not included in the wage subject to the subscription of an insured person

  1. 1- Bank transfers
  2. 2- wages statements
  3. 3- Attendance and leave records
  4. 4- Supporting documents to verify the accuracy of the statement
  5. 5- Additional documents may be required depending on the transaction process or any updates to the request.
  1. The employer can request a new fee after the passage of one or more years of the payment date for the insured. As for the insured, he can request the addition of a new wage at any time that it was found that the wage registered in the authority is not correct
  2. The basic salary can be modified since the start of the subscription. As for the allowances, it is only possible to request the addition to the period after 1/7/2014
  3. The wages are calculated according to the minimum wages in those periods and it cannot be added less than the minimum wage
  1. beneficiary
  2. Submission of the application
  3. electronic
  4. 1 day
  5. Decision maker
  6. Request review
  7. electronic
  8. 3 days
  9. Specialist
  10. Preparing the record
  11. Semi-electronic
  12. 5 days
  13. Decision maker
  14. Checking the record
  15. electronic
  16. 2 days
  17. Decision maker
  18. Request review
  19. electronic
  20. 2 days
  21. Decision maker
  22. Adoption by the director (for exceptional cases)
  23. electronic
  24. 2 days

Customers Service

Customer Service Number

80077600 968+

Working hours (call center / customer services)

08:00 AM - 02:00 PM