One-stop-shop services platform

A list of the available OSS in Oman

Invest Easy

Business (Invest Easy)

The Invest Easy portal (One Stop Shop) provides fast and easy e-services to help set up and manage companies in Oman. Using the e-services helps minimize paperwork and save costs and time.


Customs (Bayan)

Bayan system is an online one-stop-shop offered by the Royal Oman Police (ROP) - Directorate General of Customs that facilitates seamless, convenient and fast clearance of goods for trading communities.



Ministry of Manpower provides a single online platform to the Citizens and Business Owners to find services related information and apply for those services through a unified and easy to use application.

Online Services

A list of online services sorted by the service provider

Service Description

A request submitted by the insured person regarding the termination of his services in the authority's records due to the employer's failure to complete the contract cancellation procedures from the Ministry of Labor

  1. 1- Bank transfers
  2. 2- wages statements
  3. 3- Attendance and leave records
  4. 4- Supporting documents to verify the accuracy of the statement
  5. 5- Additional documents may be required depending on the transaction process or any updates to the request.
  1. The passage of 15 days or more on the date of leaving the actual service
  1. beneficiary
  2. Submission of the application
  3. electronic
  4. 1 day
  5. Decision maker
  6. Request review by the complaints and follow -up department
  7. electronic
  8. 2 days
  9. Specialist
  10. Checking the record
  11. electronic
  12. 2 days
  13. Specialist
  14. Preparing the record
  15. Semi-electronic
  16. 5 days
  17. Decision maker
  18. Accreditation by the head of the inspection department
  19. electronic
  20. 2 days
  21. Decision maker
  22. Revision of the request by the head of the complaints department (in the event of claims)
  23. electronic
  24. 2 days
  25. Decision maker
  26. Adoption by the director (for exceptional cases)
  27. electronic
  28. 1 day

Customers Service

Customer Service Number

80077600 968+

Working hours (call center / customer services)

08:00 AM - 02:00 PM