One-stop-shop services platform

A list of the available OSS in Oman

Invest Easy

Business (Invest Easy)

The Invest Easy portal (One Stop Shop) provides fast and easy e-services to help set up and manage companies in Oman. Using the e-services helps minimize paperwork and save costs and time.


Customs (Bayan)

Bayan system is an online one-stop-shop offered by the Royal Oman Police (ROP) - Directorate General of Customs that facilitates seamless, convenient and fast clearance of goods for trading communities.



Ministry of Manpower provides a single online platform to the Citizens and Business Owners to find services related information and apply for those services through a unified and easy to use application.

Online Services

A list of online services sorted by the service provider

Service Description

Receiving requests for the disbursement of bonuses for individuals who join the entities under the Diwan of Royal Court Pension Fund who are transferred to the Diwan of Royal Court Pension Fund and wish to receive their previous dues from the private sector without including the service.

  1. -A joining letter from the Diwan
  2. - Bank account number
  1. The period of service is not less than 12 months in the private sector
  2. -Enrolling parties subject to the Diwan employees' retirement law
  1. beneficiary
  2. Submit the application by the beneficiary through personal attendance or entering the electronic portal of the Authority at the Civil Card
  3. electronic
  4. a work day
  5. Specialist
  6. Review the request by the competent department to match the conditions for entitlement and verify documents.
  7. electronic
  8. My work day
  9. Decision maker
  10. Adoption of the request by the relevant official after the review process
  11. electronic
  12. a work day
  13. Specialist
  14. The payment of the benefit by the Department of Finance and Accounts and converting it to the bank account of the Bureau
  15. electronic
  16. 1 business days

Customers Service

Customer Service Number

80077600 968+

Working hours (call center / customer services)

08:00 AM - 02:00 PM