One-stop-shop services platform

A list of the available OSS in Oman

Invest Easy

Business (Invest Easy)

The Invest Easy portal (One Stop Shop) provides fast and easy e-services to help set up and manage companies in Oman. Using the e-services helps minimize paperwork and save costs and time.


Customs (Bayan)

Bayan system is an online one-stop-shop offered by the Royal Oman Police (ROP) - Directorate General of Customs that facilitates seamless, convenient and fast clearance of goods for trading communities.



Ministry of Manpower provides a single online platform to the Citizens and Business Owners to find services related information and apply for those services through a unified and easy to use application.

Online Services

A list of online services sorted by the service provider

Service Description

Transfer of a pharmaceutical institution from one site to another

  1. Online Submission of the application
  2. When requesting the final inspection, submit the application via email to the department.
  1. Adherence to the conditions to open a pharmaceutical institution (available on the Ministry's website)
  2. It could not be a partner in more than one pharmaceutical institution
  1. beneficiary
  2. The beneficiary submits the application through the Ministry's website and pays the transportation fees 200 Omani
  3. Semi-electronic
  4. instant
  5. Specialist
  6. The transfer request is studied and then a formatting message is sent in the governorates to conduct the inspection if the request is outside the Muscat Governorate
  7. electronic
  8. 3 days of work
  9. Specialist
  10. Initial approval is granted by transportation after visiting the site or receiving the examination report if the request is outside the Muscat Governorate Correct for 6 months and can be extended
  11. Semi-electronic
  12. 2- 3 days
  13. Specialist
  14. Submit the application by e -mail and the application is studied and the letter of the final examination coordination is sent to visit the pharmacy if it is outside Muscat
  15. Semi-electronic
  16. 2-3 working days
  17. Specialist
  18. After studying the final inspection report of Muscat or receiving the report, if it is outside the governorate of Muscat, the report is studied and then the topic is presented to the licensing committee to approve the application and issue the license on the new site
  19. Semi-electronic
  20. 2-3 days

Customers Service

Customer Service Number

24441999 968+

Working hours (call center / customer services)

07:30 AM - 02:30 PM