One-stop-shop services platform

A list of the available OSS in Oman

Invest Easy

Business (Invest Easy)

The Invest Easy portal (One Stop Shop) provides fast and easy e-services to help set up and manage companies in Oman. Using the e-services helps minimize paperwork and save costs and time.


Customs (Bayan)

Bayan system is an online one-stop-shop offered by the Royal Oman Police (ROP) - Directorate General of Customs that facilitates seamless, convenient and fast clearance of goods for trading communities.



Ministry of Manpower provides a single online platform to the Citizens and Business Owners to find services related information and apply for those services through a unified and easy to use application.

Online Services

A list of online services sorted by the service provider

Service Description

Application for licensing private hospital

  1. A request letter to operate a new private hospital
  2. . Approved plan for the proposed new private hospital
  1. In the case of crop investing according to the foreign investment law
  2. 2- As for the citizens of the Gulf states, they must be a resident of the Sultanate if they wish to completely invest the project without an Omani partner
  3. 3- The conditions are applied by the requirements mentioned in the law of practicing the profession of human medicine, dental medicine, regulations and organized policies, as well as other laws related to trade, industry and workforce.
  1. beneficiary
  2. A request for opening a private hospital is submitted, explaining the specializations and the commercial registry attachment, and the fees are paid to study the request to open a private hospital (300 Omani)
  3. Non-electronic
  4. 1 - 3 days
  5. Specialist
  6. The initial request is approved to open a private hospital after paying the fees, and after that, the initial approval message and the Ministry of Commerce message are issued to add the activity
  7. Semi-electronic
  8. 1 - 3 days
  9. beneficiary
  10. The beneficiary provides all engineering plans for the private hospital, explaining the internal departments and partitions of the hospital, according to the requirements (HBN) until they are approved by the General Directorate of Projects and Engineering Affairs
  11. Non-electronic
  12. one day
  13. Specialist
  14. Plans are studied by engineers and the General Directorate of Private Health Institutions.
  15. Semi-electronic
  16. Two weeks
  17. beneficiary
  18. The beneficiary applies for a final inspection to visit the private hospital after completing all procedures related to the hospital according to the requirements and laws in force such as internal divisions, medical gas pipeline connections and other requirements
  19. Semi-electronic
  20. one day
  21. Specialist
  22. The technical team is visiting the private hospital after making sure that it complements the documents and requirements related to opening a private hospital
  23. Semi-electronic
  24. 2- 3 weeks
  25. beneficiary
  26. The beneficiary pays fees related to a private hospital license after the evaluation team completed the hospital's field visit and fulfills all the requirements
  27. Non-electronic
  28. one day
  29. Specialist
  30. The employee specializes in issuing the final license for the hospital after completing the beneficiary to register the medical and medical codar, according to the competencies attached to the request to open a private hospital and complement it for the requirements and laws related to opening a private hospital
  31. Non-electronic
  32. one day

Customers Service

Customer Service Number

24441999 968+

Working hours (call center / customer services)

07:30 AM - 02:30 PM