One-stop-shop services platform

A list of the available OSS in Oman

Invest Easy

Business (Invest Easy)

The Invest Easy portal (One Stop Shop) provides fast and easy e-services to help set up and manage companies in Oman. Using the e-services helps minimize paperwork and save costs and time.


Customs (Bayan)

Bayan system is an online one-stop-shop offered by the Royal Oman Police (ROP) - Directorate General of Customs that facilitates seamless, convenient and fast clearance of goods for trading communities.



Ministry of Manpower provides a single online platform to the Citizens and Business Owners to find services related information and apply for those services through a unified and easy to use application.

Online Services

A list of online services sorted by the service provider

Service Description

Allows the beneficiary to report medication errors or quality concerns to the relevant authority (Directorate General of Pharmaceutical Affairs and Drug Control).

  1. Samples of the medicine
  1. The data should be correct
  1. beneficiary and specialist
  2. Reporting the reverse effect of the drug (side effects) or the quality of the drug quality
  3. Semi-electronic
  4. 30 minutes
  5. Specialist
  6. Study the request and sort the type of communication
  7. Semi-electronic
  8. 10 minutes
  9. Specialist
  10. Request samples by the inspection team, from the agent, or from the complainant
  11. Semi-electronic
  12. Work week
  13. Specialist
  14. Send samples for analysis to the central laboratory through a form
  15. electronic
  16. minutes
  17. Specialist
  18. Issuing a report or message as a result of the complaint
  19. Semi-electronic
  20. 3 days of work

Customers Service

Customer Service Number

24441999 968+

Working hours (call center / customer services)

07:30 AM - 02:30 PM