One-stop-shop services platform

A list of the available OSS in Oman

Invest Easy

Business (Invest Easy)

The Invest Easy portal (One Stop Shop) provides fast and easy e-services to help set up and manage companies in Oman. Using the e-services helps minimize paperwork and save costs and time.


Customs (Bayan)

Bayan system is an online one-stop-shop offered by the Royal Oman Police (ROP) - Directorate General of Customs that facilitates seamless, convenient and fast clearance of goods for trading communities.



Ministry of Manpower provides a single online platform to the Citizens and Business Owners to find services related information and apply for those services through a unified and easy to use application.

Online Services

A list of online services sorted by the service provider

Service Description

The resident card must be renewed within 30 days of the expiry date of the card.

  1. - The expired resident card.
  2. - Bring the required documents.
  3. - The original “worker information” form from the Ministry of Labor for workers in the private sector (with the medical examination attached).
  4. - Letter from the employer (for government sector workers).
  5. - Resident's original passport (valid).
  1. - The applicant's presence personally.
  2. - In the event that there is a child for the applicant, bring the origin of the birth certificate.
  1. beneficiary
  2. The resident requests to renew the residence card, after the approval and renewal of the residence feature.
  3. electronic
  4. 5 minutes
  5. Specialist
  6. The Civil Registry Secretary checks the request and ensures the authenticity of the existing data.
  7. electronic
  8. 5 minutes
  9. the system
  10. Renewal of the residence card
  11. electronic
  12. 5 minutes

Customers Service

Customer Service Number


Working hours (call center / customer services)

24 hours