One-stop-shop services platform

A list of the available OSS in Oman

Invest Easy

Business (Invest Easy)

The Invest Easy portal (One Stop Shop) provides fast and easy e-services to help set up and manage companies in Oman. Using the e-services helps minimize paperwork and save costs and time.


Customs (Bayan)

Bayan system is an online one-stop-shop offered by the Royal Oman Police (ROP) - Directorate General of Customs that facilitates seamless, convenient and fast clearance of goods for trading communities.



Ministry of Manpower provides a single online platform to the Citizens and Business Owners to find services related information and apply for those services through a unified and easy to use application.

Online Services

A list of online services sorted by the service provider

Service Description

Requesting exemption from income tax, which allows industrial establishments with industrial license to be exempted from income tax imposed on them for a period of 5 years, starting from the date of commencement of production or the date of initiating the establishment’s activity.

  1. - Industrial license
  2. - Commercial registration
  3. - Income tax exemption application form
  4. - Certificate of affiliation with Oman Chamber of Commerce and Industry
  5. - Feasibility study of the project
  6. - Final Accounts
  7. - Omanization letter issued by the Ministry of Labor
  8. - Value-added form
  1. That the facility began with commercial production
  1. beneficiary
  2. The request is submitted after starting commercial production within the first 8 months
  3. Non-electronic
  4. 10 minutes
  5. Specialist
  6. The documents, attachments and demand are reviewed based on the applicable requirements, including the cost of the project, more than a million
  7. Non-electronic
  8. 10 days
  9. Decision maker
  10. Adopting the request and making a technical recommendation to the competent authority to issue the decision in the event of approval or making a letter to the person concerned with rejection.
  11. Non-electronic
  12. one day
  13. Specialist
  14. The request is studied and verified by the tax apparatus before the ministerial decision is issued
  15. Non-electronic
  16. Two weeks
  17. Decision maker
  18. The ministerial decision will be issued after the approval of the specialists by the head of the unit
  19. Non-electronic
  20. week
  21. beneficiary
  22. The ministerial decision is delivered manually
  23. Non-electronic
  24. one day

Customers Service

Customer Service Number

80000070 968+

Working hours (call center / customer services)

07:30 AM - 02:30 PM