One-stop-shop services platform

A list of the available OSS in Oman

Invest Easy

Business (Invest Easy)

The Invest Easy portal (One Stop Shop) provides fast and easy e-services to help set up and manage companies in Oman. Using the e-services helps minimize paperwork and save costs and time.


Customs (Bayan)

Bayan system is an online one-stop-shop offered by the Royal Oman Police (ROP) - Directorate General of Customs that facilitates seamless, convenient and fast clearance of goods for trading communities.



Ministry of Manpower provides a single online platform to the Citizens and Business Owners to find services related information and apply for those services through a unified and easy to use application.

Online Services

A list of online services sorted by the service provider

Service Description

A birth certificate shall be issued to replace a damaged/lost one in case the applicant wants to obtain a replacement for a damaged/lost one, by going to the nearest Department of Passports and Civil Status.

  1. - The concerned person or the legally competent must be present in person.
  2. - In the event that the concerned person is younger than the legal age, the passport/ identity cards of the parents' are required, but if s/he is older than the legal age, the original identity card is required.
  1. Attending the taxpayer legally.
  1. beneficiary
  2. Submit a report in the event of damage or loss of birth certificate.
  3. Semi-electronic
  4. 5 minutes.
  5. Specialist
  6. The request is audited by the civil registry secretary.
  7. Semi-electronic
  8. 5 minutes.
  9. the system
  10. Printing a birth certificate instead of lost/damaged
  11. electronic
  12. 2 minutes

Customers Service

Customer Service Number


Working hours (call center / customer services)

24 hours