One-stop-shop services platform

A list of the available OSS in Oman

Invest Easy

Business (Invest Easy)

The Invest Easy portal (One Stop Shop) provides fast and easy e-services to help set up and manage companies in Oman. Using the e-services helps minimize paperwork and save costs and time.


Customs (Bayan)

Bayan system is an online one-stop-shop offered by the Royal Oman Police (ROP) - Directorate General of Customs that facilitates seamless, convenient and fast clearance of goods for trading communities.



Ministry of Manpower provides a single online platform to the Citizens and Business Owners to find services related information and apply for those services through a unified and easy to use application.

Online Services

A list of online services sorted by the service provider

Service Description

It is a service through which a lost/damaged identity card is issued. In the event of its loss, a report should be submitted through ROP mobile application or by visiting the General Directorate of Passports and Civil Status departments to report the loss and issue a new card. In the event that it is lost abroad, one must visit the diplomatic missions representing the Sultanate of Oman abroad.

  1. - passport.
  1. The presence of the person concerned personally.
  2. - The passport if the card is lost or stolen.
  1. beneficiary
  2. Providing a statement of loss through the police application or personal attendance to the person concerned to the service center/ service department to apply for the service to submit the report, Faqd/ damaged
  3. electronic
  4. 5 minutes
  5. Specialist
  6. Check the data of the person concerned and the implications of the fingerprint in order to ensure the validity of the communication.
  7. electronic
  8. 5 minutes
  9. Specialist
  10. Issuing a personal card instead/lost
  11. electronic
  12. 5 minutes

Customers Service

Customer Service Number


Working hours (call center / customer services)

24 hours