One-stop-shop services platform

A list of the available OSS in Oman

Invest Easy

Business (Invest Easy)

The Invest Easy portal (One Stop Shop) provides fast and easy e-services to help set up and manage companies in Oman. Using the e-services helps minimize paperwork and save costs and time.


Customs (Bayan)

Bayan system is an online one-stop-shop offered by the Royal Oman Police (ROP) - Directorate General of Customs that facilitates seamless, convenient and fast clearance of goods for trading communities.



Ministry of Manpower provides a single online platform to the Citizens and Business Owners to find services related information and apply for those services through a unified and easy to use application.

Online Services

A list of online services sorted by the service provider

Service Description

In the event of damage or loss of the resident card, the resident must visit the nearest General Directorate of Passports and Civil Status department to obtain a new one.

  1. - The original identity card (if any).
  2. - The origin passport.
  1. The presence of the person concerned personally.
  1. beneficiary
  2. Submit a report and request to obtain the residence card instead of a lost/damaged
  3. Semi-electronic
  4. 10 minute.
  5. Specialist
  6. At this stage, the report submitted by the person concerned is checking and ensuring that it is valid.
  7. Semi-electronic
  8. 10 minute.
  9. Specialist
  10. Issuing the accommodation card instead/lost
  11. electronic
  12. 5 minutes

Customers Service

Customer Service Number


Working hours (call center / customer services)

24 hours