One-stop-shop services platform

A list of the available OSS in Oman

Invest Easy

Business (Invest Easy)

The Invest Easy portal (One Stop Shop) provides fast and easy e-services to help set up and manage companies in Oman. Using the e-services helps minimize paperwork and save costs and time.


Customs (Bayan)

Bayan system is an online one-stop-shop offered by the Royal Oman Police (ROP) - Directorate General of Customs that facilitates seamless, convenient and fast clearance of goods for trading communities.



Ministry of Manpower provides a single online platform to the Citizens and Business Owners to find services related information and apply for those services through a unified and easy to use application.

Online Services

A list of online services sorted by the service provider

Service Description

The identity card is issued to every Omani over the age of ten years, and those under the age of ten may obtain it with the approval of their guardian.

  1. - Passport of the concerned person
  2. - If the concerned person does not hold a passport, a birth certificate is required.
  3. - Proof of identity of the parents.
  4. A no-objection letter from the guardian for citizens under 10 years old.
  1. The presence of the person concerned personally.
  1. beneficiary
  2. The applicant submits an application for a new personal card.
  3. electronic
  4. 5 minutes.
  5. Specialist
  6. The Civil Registry Secretary checks the request and ensures the authenticity of the data provided.
  7. electronic
  8. 5 minutes.
  9. the system
  10. Print and version of the ID card
  11. electronic
  12. 2 minutes

Customers Service

Customer Service Number


Working hours (call center / customer services)

24 hours