One-stop-shop services platform

A list of the available OSS in Oman

Invest Easy

Business (Invest Easy)

The Invest Easy portal (One Stop Shop) provides fast and easy e-services to help set up and manage companies in Oman. Using the e-services helps minimize paperwork and save costs and time.


Customs (Bayan)

Bayan system is an online one-stop-shop offered by the Royal Oman Police (ROP) - Directorate General of Customs that facilitates seamless, convenient and fast clearance of goods for trading communities.



Ministry of Manpower provides a single online platform to the Citizens and Business Owners to find services related information and apply for those services through a unified and easy to use application.

Online Services

A list of online services sorted by the service provider

Service Description

This service allows companies to obtain a license to establish, rehabilitate, develop, transfer, lease or operate fueling stations for vehicles and equipment.

  1. - The economic feasibility study of the project from the marketing company.
  2. - The proof of title of the land on which the station is to be established, or that it is rented from the government under a lease contract or usufruct right of government land, provided that it is designated for (commercial or residential/ commercial) use, or it is leased from the government under a lease contract or usufruct right of land government, provided that it is intended for (commercial or residential/commercial) use.
  3. - The area of the proposed site should not be less than 2,600 square meters.
  1. - It is taken into account that the distance between the proposed site and any existing fuel station or under construction is not less than five kilometers in the same direction or in the opposite direction if the road is not double, but for the province of Muscat and the state of Salalah in Dhofar Governorate and the state of Sohar in North Al Batinah Governorate The lack of adherence to any distances take into account the economic feasibility of the project, taking into account the technical, planning and security aspects.
  2. It is not permissible to grant licenses for the accommodation of fuel mobilization stations for those who own a fuel packing station, whether in his name or through a
  1. beneficiary and specialist
  2. Submit the application to one of the companies marketed for oil products (shell or Oman Oil or Oryx)
  3. Non-electronic
  4. day
  5. beneficiary and specialist
  6. - The Ministry receives the request from the company, accompanied by the project's economic feasibility report
  7. Non-electronic
  8. More than a week
  9. beneficiary and specialist
  10. The Ministry studies the request
  11. Non-electronic
  12. More than a week
  13. beneficiary and specialist
  14. After fulfilling the request for the required conditions and documents, the first form is paid to the competent government agencies to take initial approval. - After obtaining the approval of government agencies on the first form
  15. Non-electronic
  16. year
  17. beneficiary and specialist
  18. - Issuing a temporary license for a year to start implementing the project, renewable
  19. Non-electronic
  20. year
  21. beneficiary and specialist
  22. - Issuing a permanent license for a period of 3 years, renewable after all approvals are completed and the construction of the project
  23. Non-electronic
  24. 3 years

Customers Service

Customer Service Number

80000070 968+

Working hours (call center / customer services)

07:30 AM - 02:30 PM