One-stop-shop services platform

A list of the available OSS in Oman

Invest Easy

Business (Invest Easy)

The Invest Easy portal (One Stop Shop) provides fast and easy e-services to help set up and manage companies in Oman. Using the e-services helps minimize paperwork and save costs and time.


Customs (Bayan)

Bayan system is an online one-stop-shop offered by the Royal Oman Police (ROP) - Directorate General of Customs that facilitates seamless, convenient and fast clearance of goods for trading communities.



Ministry of Manpower provides a single online platform to the Citizens and Business Owners to find services related information and apply for those services through a unified and easy to use application.

Online Services

A list of online services sorted by the service provider

Service Description

Institutional Quality Audit (IQA) is the first stage of the two-stage institutional accreditation process. Each higher education institution only undergoes IQA once, usually after the graduation of the first full cohort of students.

  1. - Self-study document
  2. - Supporting evidence
  1. The institution must be licensed and included in the schedule of institutional quality auditing
  2. -The first full batch of students graduate
  1. beneficiary
  2. The beneficiary prepares a self -study document
  3. Non-electronic
  4. Unknown
  5. beneficiary and specialist
  6. The long menu is prepared and approved, then sent to the beneficiary to ensure that there is no conflict in interests, then the audit team is chosen from it
  7. Semi-electronic
  8. City
  9. beneficiary
  10. The beneficiary pays the due process fees
  11. Semi-electronic
  12. City
  13. beneficiary
  14. The beneficiary delivers the self -study document to the authority on the specified date according to the timetable for institutional quality audit operations
  15. Non-electronic
  16. day
  17. Specialist
  18. The audit team holds a meeting discussion meeting
  19. Non-electronic
  20. day
  21. beneficiary and specialist
  22. The operation manager and the head of the team, or their representatives, visits the beneficiary to discuss some details of the process and plan for the thunderbolt (field).
  23. Non-electronic
  24. day
  25. beneficiary and specialist
  26. The team visits the beneficiary building for a whole week During this period, everything necessary to accomplish the goal of the visit is made, according to the previously prepared visit program
  27. Non-electronic
  28. week
  29. Specialist
  30. After completing the thunderbolt, the team is the third draft and then the fourth draft of the report, The external technical review of the draft is completed, after which the fifth draft is prepared
  31. Non-electronic
  32. 3 months
  33. beneficiary and specialist
  34. The fifth report sends the beneficiary to seek feedback
  35. Non-electronic
  36. City
  37. Specialist
  38. The audit team looks at the beneficiaries ’notes -if any -, As a result, the sixth and final draft is prepared
  39. Non-electronic
  40. City
  41. Specialist
  42. Send the final version of the report to the members of the Authority’s Board of Directors for accreditation, Then you are sent to the beneficiary to see before publishing, unless there is a request for objection or grievance from the beneficiary on the copy
  43. Non-electronic
  44. City
  45. Specialist
  46. Publish the final report on the authority's website, Then a printed printing leave is requested by the Ministry of Information to start printing copies of the report and then distributed to the concerned persons
  47. Non-electronic
  48. City

Customers Service

Customer Service Number

24121600 968+

Working hours (call center / customer services)

08:00 AM - 03:00 PM