One-stop-shop services platform

A list of the available OSS in Oman

Invest Easy

Business (Invest Easy)

The Invest Easy portal (One Stop Shop) provides fast and easy e-services to help set up and manage companies in Oman. Using the e-services helps minimize paperwork and save costs and time.


Customs (Bayan)

Bayan system is an online one-stop-shop offered by the Royal Oman Police (ROP) - Directorate General of Customs that facilitates seamless, convenient and fast clearance of goods for trading communities.



Ministry of Manpower provides a single online platform to the Citizens and Business Owners to find services related information and apply for those services through a unified and easy to use application.

Online Services

A list of online services sorted by the service provider

Service Description

Adjustment of setbacks: The building percentage may be modified if the application is approved and the applicant receives an electronically signed construction map.

  1. - Site sketch
  2. - Proof of title
  3. - Construction maps
  1. The applicant for the applicant must be a note of "accreditation for a public site" to request the modification of the repercussions.
  1. beneficiary
  2. The beneficiary provides the form with the construction maps
  3. Non-electronic
  4. day
  5. Specialist
  6. Revision map review
  7. Non-electronic
  8. day
  9. Decision maker
  10. Sealing and signing the construction map if approved
  11. Non-electronic
  12. 30 minutes
  13. Specialist
  14. In the event that the requirements and planning criteria are met, the construction map is approved.
  15. Non-electronic
  16. From day to 2 days

Customers Service

Customer Service Number

80000099 968+

Working hours (call center / customer services)

07:30 AM -02:30 PM -2: 30 PM -10: 00 PM