One-stop-shop services platform

A list of the available OSS in Oman

Invest Easy

Business (Invest Easy)

The Invest Easy portal (One Stop Shop) provides fast and easy e-services to help set up and manage companies in Oman. Using the e-services helps minimize paperwork and save costs and time.


Customs (Bayan)

Bayan system is an online one-stop-shop offered by the Royal Oman Police (ROP) - Directorate General of Customs that facilitates seamless, convenient and fast clearance of goods for trading communities.



Ministry of Manpower provides a single online platform to the Citizens and Business Owners to find services related information and apply for those services through a unified and easy to use application.

Online Services

A list of online services sorted by the service provider

Service Description

Renewal of the Omani passport for another period and replacing it with a new one

  1. - Bring the original expired passport
  1. Bring the origin of the passport to be renewed.
  2. -In the event that the owner of the passport (male) ages (15) is fifteen years old, he must obtain the ID card first while bringing a copy of it.
  1. beneficiary
  2. The beneficiary submits an electronic passport renewal request
  3. electronic
  4. 5 minutes
  5. Specialist
  6. Going to the nearest service center to take vital applications (personal image, fingerprint)
  7. Semi-electronic
  8. 5 minutes
  9. Specialist
  10. After completing the procedures, the passport is delivered to the person concerned
  11. Non-electronic
  12. 5 minutes

Customers Service

Customer Service Number


Working hours (call center / customer services)

24 hours