One-stop-shop services platform

A list of the available OSS in Oman

Invest Easy

Business (Invest Easy)

The Invest Easy portal (One Stop Shop) provides fast and easy e-services to help set up and manage companies in Oman. Using the e-services helps minimize paperwork and save costs and time.


Customs (Bayan)

Bayan system is an online one-stop-shop offered by the Royal Oman Police (ROP) - Directorate General of Customs that facilitates seamless, convenient and fast clearance of goods for trading communities.



Ministry of Manpower provides a single online platform to the Citizens and Business Owners to find services related information and apply for those services through a unified and easy to use application.

Online Services

A list of online services sorted by the service provider

Service Description

The service allows viewing documents in the real estate file

  1. - If the applicant is a delegated expert:
  2. A letter of assignment is provided to the delegated expert, granting them access to review the documents within the real estate file issued by the court or relevant competent entity.
  3. - If the applicant is a government entity:
  4. A letter of authorization indicates that the government entity is authorized to view documents in the real estate file (the name of the government employee is mentioned, and it is issued by the government entity).
  5. - The original identity card or work card of the employee of a government entity (provided as proof of identity).
  1. An official message from the government agency by order of assignment.
  1. beneficiary
  2. The beneficiary submits an official message through mail and documents
  3. Semi-electronic
  4. day
  5. beneficiary
  6. The applicant brings the necessary documents and documents
  7. Non-electronic
  8. 10 minutes
  9. beneficiary
  10. The applicant fills the service application form, if any,
  11. Semi-electronic
  12. 30 minutes
  13. Decision maker
  14. Study the request by the competent employee.
  15. Semi-electronic
  16. 30 minutes
  17. beneficiary and specialist
  18. After the accreditation by the decision -maker, the employee specializing in the fees scheduled from the beneficiary
  19. electronic
  20. 5 minutes

Customers Service

Customer Service Number

80000099 968+

Working hours (call center / customer services)

07:30 AM -02:30 PM -2: 30 PM -10: 00 PM